I had the fortunate opportunity to work with Lionel Laday as my realtor in my recent purchase of a home in Austin, TX. I happened to meet Lionel at an open house several months ago when my son and I were considering buying a home. Lionel presented his card, just like the rest of the realtors we met during our house hunting trip, but that’s where the similarities ended. Lionel was the first and only realtor who followed up on our visit. He was proactive, accommodating, and provided outstanding customer service and follow-through. None of the other realtors initiated contact.During our home purchasing experience, Lionel was instrumental in keeping me and my son informed of a variety of homes that met our budget and expectations. His level of service and follow-up on questions was outstanding. Best of all, he listened to our questions and understood our concerns as we were new to the area. Lionel educated us on the various neighborhoods, school systems, commuting traffic, etc., so we were extremely knowledgeable about the area and the pros and cons of different homes. In every instance, he was there to support us as we moved forward with a considerable investment and important decision. The end result was a beautiful home, in a great neighborhood at a very reasonable price.Overall, my son and I were extremely pleased to have Lionel represent us in our home buying decision. Although he is extremely qualified as a realtor, in that he understands the specific housing laws and regulations, his greatest strength is his integrity and code of ethics. Lionel is trustworthy and we appreciated his direct and candid advice throughout the process. I would recommend Lionel without any reservation and if the opportunity arises in the future to sell or buy another home, we will contact Lionel to see if he can represent us again.